Are you facing problems while sending or receiving emails using your Apple mail? If yes, then it is very important to fix the problem at the earliest in order to avoid missing any important emails. Nowadays, emails play a very important role in our day-to-day life and there are several email service providers that may help you in this.
But sometimes, you may encounter the iCloud email not working issues on your iOS device. Many Apple mail users or iCloud users complain that they get blocked or facing issues that make them unable to send or receive emails from their accounts. So, if you are facing such an issue on your system, it is very important to find the exact cause of your problem and then apply some troubleshooting methods to fix it. Here, in this article, we have mentioned some common methods that you can try to bring your iCloud email account again in a working state.
What Causes Leading iCloud Email Not Working Issues?
There are several reasons which can cause the issue of iCloud not working properly while sending or receiving emails. Some of the important causes of this problem are given below:
- The improper internet connection can make you unable to access your iCloud email account.
- Incorrect login credentials like user ID and password while logging into the Apple mail.
- Accumulated cookies, caches, and thumbnails of your email account or browser.
- Inbox and outbox storage is full so this makes you unable to receive emails to your inbox.
- Device affected by the virus.
How do I Troubleshoot iCloud Account Issues?
Once you come to know the exact cause of iCloud email isn’t working on Android or iOS devices, it’s time to fix the problem. Here are some common methods that you can try to fix iCloud problems:
Unable to connect to iCloud
When you are unable to send or receive emails through the device or computer, check whether it is properly connected to the server. This is basically the server-side problem that makes you unable to access all the functionalities of your email. All you can do now is to have patience until the issue gets resolved itself. To check the status of Apple Servers, you have to open your country’s site and locate Apple System Status.
The most common login issue that many iCloud users encounter is failed Authentication. This issue usually occurs when you enter the wrong login credentials, like email ID or the password. Check whether the CapsLock key is ON while entering the password. This usually happens when you either forgot your login credentials or when you are entering the wrong login credentials. If you are facing such an issue, then, first of all, turn off your Caps Lock key by again pressing it and enter the correct login details.
If the username and password you are entering are correct then you have verified your iCloud account. While creating a new account, you will always receive a mail confirming your account. After creating your account, go to that email first and verify it. If you haven’t received any such email, then check iCloud email settings and reset your password.
Unsupported Apple ID
All the new iCloud accounts are automatically associated with the iCloud features and services. However, if you are using your old account then you may face some problems due to an unsupported Apple ID.
Whenever you experience any problem with your Apple ID, check whether you have entered the correct password. As this problem may occur if you have entered an incorrect password too many times in a row.