The Windows systems have a built-in Mail app for native solutions fans who usually don’t care much about third-party tools. But sometimes, many users have reported that the Windows 10 mail app is not working on their system. There are various issues with the Mail app that make users unable to use all the functionalities. Check all the common issues and proper troubleshooting methods to fix them from this article.
Common Mail App Not Working Issues
Microsoft offers a lot of features in Windows 10 built-in Mail app. You may even face problems even in the improved version, some people are complaining that they’re unable to send or receive emails or some are even unable to open the app. Check some of the most common issues related to Mail app from the following section:
- Mail app not opening: Many users found that the Mail app is not opening properly on their system. If your Mail app is not launching, you need to apply some of the solutions given in this article.
- Mail app not syncing: One of the most common issues is the inability to sync your mailbox. This issue can make your Mail app almost unusable.
- Mail App not receiving emails: Another common problem with the Mail app that many users have encountered is the inability to receive emails. This is one of the serious issues and needs to be fixed at the earliest.
How do I fix the Windows 10 Mail app not receiving emails?
Given below are some of the most common methods that you can try to fix Windows 10 Mail app not working issue:
Method 1: Check your privacy settings
Windows 10 offers multiple privacy settings, and sometimes these privacy settings create problems in your system. If you are facing any issue in Mail app due to improper privacy settings, apply the following steps to get out of it:
- Firstly, press the Windows + I key to open the Settings app.
- Then, navigate to the Privacy section.
- Go to the Calendar option from the left navigation pane.
- Check the button displaying, “Let apps access my calendar”.
- At last, under the Choose apps that can access calendar section, check Mail.
Method 2: Change to Secure Connection
Many users might consider switching to a specific mail client can create some problems for them. If you are unable to receive emails in your inbox even after changing the privacy settings, then try to set the Mail app to use the secure connection. For this:
- Open the Mail app and click on the Settings icon located at the bottom-left corner.
- Then, navigate to Manage Accounts.
- Click on your account and then go to Change mailbox settings.
- Ensure that both the following options are checked: Server requires encrypted (SSL) connection and Email under Sync options.
You can also Resolve sync issues in Mail and Calendar apps in Windows 10 to fix the problem and to bring the Mail app again in a stable state.
Method 3: Update the Mail application
Most of the time, the problem is due to the outdated version of the Mail app installed in the Windows 10 system. If the problem is due to the same, you can fix the issue simply by updating it. Many users have complained about the problem, and according to them, updating the app can troubleshoot the problem up to great extent.
Once the Mail app is successfully updated to the latest version, check whether the issue has been fixed. After updating, run the Mail app and send emails to check if everything is going well.
If the issue still exists even after applying the above-mentioned methods, re-install the application in your system. You can also tweak the owner of the windows/communications/apps directory to fix the problem.