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How to Fix if Facebook Pay Not Working?

Are you facing issues while using Facebook Pay? If yes, don’t worry we are here to help you. Usually, issues like Facebook pay not working occur due to you or the other person not meeting some basic requirements. These include basic factors, like location or age, or invalid payment method being used. Here, in this article, we have mentioned some common workaround to fix the Facebook Pay not working issue. So, keep reading the article and apply the mentioned methods to resolve the issue!

Why is My Facebook Pay not Working?

Since Facebook Pay has nowadays become one of the best payment methods that you can use on Facebook to pay for several things. You can easily pay for games, products, and services. You can even use Facebook Pay for sending or receiving money from friends and relatives. 

But when Facebook pays stops working on your system, it is important to find the exact cause of it. There are several reasons why you are experiencing issues like Facebook pay not working. These includes:

  • Poor or slow internet connection
  • Facebook servers might be down
  • You might be using an old version of the Facebook app
  • Stored cache and cookies can also cause the problem
  • Last but not least, your bank or card isn’t working properly

Any of the above-mentioned reasons can be the cause of your issue. Furthermore, your payment method is also the main reason for this error. Whatever is the reasons for problems that occur while using Facebook Pay, try troubleshooting the issue using the methods in the next section.

How do I Fix Facebook Pay Not Working Issue?

Given below are some effective methods that you can try to troubleshoot Facebook Pay not working either due to unusual activity or any other reason. Just go through these methods one by one to resolve the issue:

Method 01: Check Your Internet Connection

As mentioned, slow internet connection is one of the main reasons for issues, like Facebook pay pin not working. To ensure the same, you need to check your internet speed. If you are facing a problem while loading the Facebook app, run a speed test to check whether your device has adequate internet speed.

You can even restart the internet devices, including the router and modem to resolve any minor issues with them. Alternatively, switch off the internet and then turn it back on after a few seconds to improve speed. If nothing works, contact your internet service provider or change your internet connection. 

Method 02: Check Facebook Server Status

Before you apply any other fixes to resolve issues with Facebook Pay, check whether the issue is occurring on your end or on the server end. Usually, errors like Facebook pay connect to PayPal not working occur due to server-related issues. In such cases, there is nothing much that you can do to fix the issue. 

If the problem is server-related, try to contact the support team. To ensure the same, check the server status of Facebook at your location with several free online services. Or, visit the Facebook downdetector page and check the number of reports and users’ comments. If there is a significant number of reports, then there may be problem with Facebook’s servers.

Method 03: Add And Remove Payment Method

There may be some problem between the app and the bank due to which you will be unable to complete the payment. In such cases, you can re-add the payment method to troubleshoot the issue:

  • Firstly, launch the Messenger app.
  • Click on your profile photo appearing on the top-left corner.
  • Scroll down and click on “Facebook Pay.”
  • Now tap the “Add new debit card or PayPal” button.
  • Next, you have to click the “Add Debit Card or Add PayPal.”
  • At last, enter all your payment information and tap the Save button.

Method 04: Clear Your Facebook Cache

You can resolve Facebook Pay not working with PayPal by clearing the Facebook cache. To clear the cache, go through these steps:

  • Launch the Settings app on your Android device.
  • Then click Apps & Notifications.
  • Locate and click on the Facebook option from the list.
  • After that, select Storage or Storage & Cache, whatever is appearing on your Android device.
  • At last, click the Clear Cache button.


Above, we have mentioned some effective troubleshooting methods that you can apply to fix Facebook Pay Not Working issue. Hope, these methods helped you fix issues with Facebook pay on your device. If the error persists even after these troubleshooting methods, try to contact the Facebook support team for help.

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